Joanne's Vacuum Shop

Customer Reviews

See what Vermont families say about our professional appliance repair service and quality results

Our Rating

Over 500 satisfied customers across Vermont

4.9

Based on 247 verified reviews

97%
5 Star Reviews
99%
Would Recommend
100%
On-Time Service
98%
Quality Work

What Our Customers Say

Real experiences from real customers

Sarah M. - Customer
Sarah M.
Burlington, VT

"Joanne fixed my Dyson vacuum that two other shops said was beyond repair. Not only did she fix it, but it works better than when I bought it new! Her knowledge and expertise are unmatched."

Vacuum Cleaner Repair • May 2024
Mike R. - Customer
Mike R.
South Burlington, VT

"Fast, professional service at a fair price. My coffee maker works perfectly now and the repair cost less than buying a new one. Highly recommend Joanne's Vacuum Shop!"

Coffee Maker Repair • April 2024
Jennifer L. - Customer
Jennifer L.
Essex, VT

"Excellent service! Joanne explained everything clearly and my vacuum is running like new. She's professional, knowledgeable, and reasonably priced. I'll definitely use her again."

Vacuum Maintenance • March 2024
David K. - Customer
David K.
Montpelier, VT

"My KitchenAid mixer stopped working and I thought I'd have to buy a new one. Joanne diagnosed the problem quickly and fixed it for a fraction of the cost. Saved me over $200!"

Stand Mixer Repair • February 2024
Lisa T. - Customer
Lisa T.
St. Albans, VT

"Impressed with the level of service! Joanne came to my home, diagnosed the problem with my blender, and had it running perfectly in under an hour. Professional and friendly."

Blender Repair • January 2024
Robert H. - Customer
Robert H.
Barre, VT

"Emergency repair needed for my pressure cooker before a big family dinner. Joanne fit me in the same day and had it working perfectly. Lifesaver! Fair pricing too."

Emergency Repair • December 2023
Amanda S. - Customer
Amanda S.
Waterbury, VT

"Joanne's maintenance service has kept my appliances running smoothly for over a year. She provides helpful tips and always does thorough work. Worth every penny!"

Annual Maintenance • November 2023
Tom W. - Customer
Tom W.
Stowe, VT

"My Shark vacuum lost suction power completely. Joanne identified a clogged filter issue that I never would have found. Cleaned it up and it's working perfectly now. Great value!"

Vacuum Troubleshooting • October 2023
Nancy P. - Customer
Nancy P.
Richmond, VT

"As a senior on a fixed income, I appreciate Joanne's honest advice. She could have sold me a new appliance, but instead fixed my toaster oven for $30. Honesty matters!"

Toaster Oven Repair • September 2023

What Customers Love Most

The top reasons Vermonters choose Joanne's Vacuum Shop

Fast Service

"Most repairs completed same day. I had my vacuum back in 24 hours!" - Sarah M.

156 mentions

Fair Pricing

"Saved me over $200 compared to buying new. Great value!" - David K.

143 mentions

Expert Knowledge

"Joanne knows appliances inside and out. She fixed what others couldn't!" - Mike R.

128 mentions

Mobile Service

"Convenient home service. No need to move heavy appliances!" - Lisa T.

134 mentions

Honest Service

"No pressure to buy new. She fixes what can be fixed!" - Nancy P.

147 mentions

Quality Work

"Appliances work better after repair than before!" - Jennifer L.

165 mentions

Success Stories

Real customer transformations and problem-solving examples

The "Hopeless" Dyson
Before:
  • No suction power
  • Strange grinding noise
  • Brush roll not spinning
  • Two other shops said "replace it"
After Joanne's Repair:
  • Perfect suction restored
  • Quiet, smooth operation
  • Brush roll spinning perfectly
  • Cost: $65 vs $200+ for new

"I thought my Dyson was done for. Joanne found a simple bearing replacement that the other shops missed. Now it works better than when I bought it!" - Sarah M., Burlington

The Coffee Crisis
Before:
  • Coffee tasted terrible
  • Slow brewing
  • Water not heating properly
  • Ready to buy new $300 machine
After Service:
  • Perfect coffee taste restored
  • Normal brewing speed
  • Proper water temperature
  • Cost: $45 + maintenance tips

"I was about to buy a new coffee maker. Joanne cleaned and descaled it, and now my morning coffee tastes amazing again. Best $45 I ever spent!" - Mike R., South Burlington

The Mixer Miracle
Before:
  • Motor overheating
  • Strange burning smell
  • Bowl won't lock in place
  • Appliance store said "buy new"
After Repair:
  • Powerful, quiet motor
  • No more overheating
  • Perfect bowl alignment
  • Cost: $85 vs $400+ for new

"My KitchenAid mixer is 8 years old and the repair shop wanted me to replace it. Joanne fixed the motor mount and alignment issue for less than a quarter of the price!" - David K., Montpelier

Pressure Cooker Emergency
Before:
  • Pressure not building
  • Valve stuck closed
  • Date with family dinner at risk
  • Panic about replacing it
After Emergency Fix:
  • Perfect pressure regulation
  • Valve working smoothly
  • Dinner was a success!
  • Cost: $35 emergency fee + repair

"We had 20 people coming for dinner and my pressure cooker died the night before. Joanne fit me in the same day and saved the dinner. She's a lifesaver!" - Robert H., Barre

Join Our Happy Customers

Experience the difference that quality, honest service makes. Join hundreds of satisfied customers across Vermont who trust Joanne's Vacuum Shop for all their appliance repair needs.

Call (802) 899-4344 Get Free Estimate